Privacy Statement

 

We are delighted in your interest in the website of iSun Solar. The protection of your personal data in accordance with statutory provisions is of course ensured during your visit to our homepage. Your data will be collected by us taking into account the valid data protection provisions and will neither be published nor passed on to a third party without authorisation. Below you will find more detailed information about data collection and use:

 

What information do we collect?

We collect information from you when you subscribe to our newsletter, fill out a form or request a quote.When requesting a quote or registering on our site, as appropriate, you may be asked to enter the following:
Your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(Your information helps us to better respond to your individual needs)

To improve customer service
(Your information helps us more effectively respond to your requests for information or quote, customer service requests and support needs)

To send periodic emails
The email address you provide for quote requests will only be used to send you information and updates pertaining to your request and solar in general.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related products or service information updates, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you contact us, sign up for a newsletter or request a quote.We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to only be accessed by those authorised with special access rights to our systems, and are required to keep the information confidential.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.We use cookies to compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still request information or a quote over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Accessing your information

You can access your information by making a written request to us. We will endeavor to provide you with the information you have requested, unless providing such access would infringe another person’s privacy. When you request access, we will ask you to provide some form of identification (such as a driver’s license or passport) so we can make sure that you are the person to whom the information relates. In some cases, we may also ask you to pay a reasonable fee to cover the cost of providing access. If at any time you want to know what personal information we hold about you, please contact us, addressing your request to the support officer.

Correcting your information or raising concerns

If you believe that any personal information which we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us and we will try to resolve those concerns. If you wish to have your personal information deleted, please contact us and we will take reasonable steps to delete it unless we need to keep it for legal, auditing or internal risk management reasons. If we become aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us, addressing your question or concern to the support officer.

Third party links

Occasionally, at our discretion, we may include third party links on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us via the website, mail, or phone.

 

iSun Solar.

Suite 2, Level 2, 68-70 Moore St, Liverpool, NSW  2170.

Phone: 1800 20 80 07

Email: support@isunsolar.com.au

Website: www.isunsolar.com.au

 

 “iSun Solar” is trading name of AB Pacific Mercantile Pty Ltd. License No 296749C. ABN NO: 516 120 67 142.